Customer Focus - Solkiki Craft Chocolatemaker
Solkiki Craft Chocolatemaker use the Epson Color Label Printers and labels supplied by ERS to print labels for their products that are ever changing and creates the need to print on demand.
What products did/do you buy and for what purpose?
We needed a label printer and labels so if we discover the 74% is tastier than the original 72% recipe, we can change that immediately.
What were the issues you needed resolving that made you look at ERS products?
We are constantly evolving new recipes and we need to remain agile in our ever-changing product line.
What made you decide to buy from ERS?
Friendly staff. Helpful staff. Knowledgeable staff. Efficient and well-priced with fantastic after sales service.
Would you buy from ERS again?
Yes.
Would you refer ERS to others and if so why?
Yes certainly. The same reasons noted above and worth repeating! Friendly staff. Helpful staff. Knowledgeable staff. Efficient and well-priced with fantastic after sales service.
What do you think ERS do better than other businesses you use?
Prepare our online shopping basket for us based on discussion. For a shop with lots of options, and long product codes, this is great!
What does your company do?
Solkiki Craft Chocolatemaker import the world's rarest and finest ingredients to make among the best tasting chocolate in the world. Unroasted and roasted, dark,white and mylk chocolate,everything we make is also suitable for vegans and it's all glutenfree, dairyfree, lactosefree.
Visit Solkiki Craft Chocolatemaker website for more info www.solkiki.co.uk
Click here to view more information on the Epson ColorWorks C3500 Color Label Printer
Click here to view more information on the Epson ColorWorks Labels