Time to celebrate, ERS turns 35 today!
Electronic Reading Systems Turns 35 Today!
It’s fair to say that ERS has developed somewhat throughout the years and the success of the company has had a huge deal to do with the fantastic people that have been involved along the way. The whole team are thrilled to be celebrating our 35th year of business within one of the most competitive industries across the globe.
Our e-commerce website is an ever-growing catalogue for the latest in printing, scanning and barcode technology from a number of industry leaders on the market. We work hard to ensure the newest ideas in innovation are explored and our team of experts are fully trained to give you the best level of service possible.
It’s a top priority of ours to ensure we maintain excellent partnerships with our chosen brands that we represent through ERS. Whether that’s through sales and purchasing or marketing and accounts – the whole team is always working together towards the same goal. We may be a relatively small company with under 20 employees, but with that we know that every single team member’s drive and passion contributes to Electronic Reading Systems success.
Here’s what some of our team members from past and present had to say about ERS…
"What distinguishes ERS, I believe, is that for us it's all about people - it’s about every one of our customers and potential customers, it’s about Team ERS and about anyone in the wider ERS family. Of course, there’s an underlying commercial reality here too, and I trust that 35 years of successful business shows we get that, but what gets us out of bed in the mornings and gives us genuine pleasure is doing the right thing in business, providing the very best service we can for all our customers, and providing a positive and enjoyable environment within the company. I wouldn’t want to overstate anything we may have achieved in the past 34 years but I do hope we’ve had a positive impact."
Mike Villers - Retired Director
“Having been with the business for 16 years now, I’ve seen the company grow, develop, and expand. Working here is an absolute joy and I believe that’s down to the ERS family feel. Staff members are looked after, and it makes you want to come into work knowing you’ve always got that extra support if ever needed. The ethos of the company is fantastic, and these 16 years have been a pleasure, here’s to many more."
Wes Coke - Warehouse Manager
“Having worked with ERS for many years as a vendor, it was an absolute pleasure to join the team and become part of what is an incredibly fast paced, dynamic business looking after customers across all sectors, helping solve problems and finding solutions for customers large and small. In my opinion, we have the best team in the industry, with every single person looking to simply do the best they can for our customers. Happy birthday team ERS."
Steve Gibbons – Head of Sales
"This has by far been the best place that I have worked, and it is definitely down to the people. We’re such a mix but it just works! Everyone has the same ethos, to do what’s right by the customer, and even when everyone’s snowed under, we still have fun whilst getting the job done."
Emily Williams - Customer Success Manager
“I’ve been employed by ERS for the past 25 years and prior to that I worked with ERS through another vendor, so it’s exciting for me to see the business celebrate 35 years. Team members have changed and evolved throughout that time, but the same work ethic has remained, and that’s to create a great workplace for everyone, providing amazing customer experiences and having fun whilst doing it. I’m one of the lucky ones that can wake up in the morning and be excited about what new adventures the working day is going to bring."
Dave Hayzen – Head of IT
What’s Next?
We’re expanding our professional services! We have a designated enterprise team that will work closely with customers to ensure they have all the right hardware, software and/or solutions in place for maximum productivity within the workplace. Offering site visits, end-to-end project management, unmatched customer service and the option to have all your devices set up and ready to go right out the box. It’s our aim to make our customer’s experience as simple as possible, whilst receiving the highest level of service throughout the whole process. If you’re interested in hearing more about our enterprise team, contact us today on 01234 855 300.
In addition, we’re continuously working on our website to make improvements that will enhance the customer journey for an easy order process based on industry requirements. We’re very much looking forward to the future and seeing where ERS can go. We would like to give a special thank you to all our customers who have been supporting us and helping us along the way.
Here’s to the next 35 years!
Steve Ball - Managing Director